48-3648. Complaints; procedures

A. The board of directors shall establish a procedure to receive complaints from an adversely affected person concerning ordinances, rules, substantive policy statements or district practices alleged to violate this  chapter.

B. The board of directors may require the complaint to be made in writing and to include the following information:

1. The name and address of the adversely affected person making the complaint.

2. The ordinance, rule, regulation, substantive policy statement or district practice alleged to violate this article or section 48-3609.02.

3. Any facts relevant to, and the legal basis for, the complaint.

C. Procedures adopted by the board of directors pursuant to this section shall include reasonable time frames to address complaints and shall provide a process for appeal.